TB
Tshepo B
1 reviews | Active since May 2014
24 Jun 2021, 07:48
I bought a phone on 18 June 2021, only to find that it did not have fingerprint sensor
I bought a phone on 18 June 2021, only to find that it did not have fingerprint sensor. I took it back, then they booked it for repair, now I got a message to get my replacement. They don't have the same color as my 1st choice. I want my refund, then they are refusing
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Vodacom's replyOfficial
24 Jun 2021, 10:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jun 2021, 10:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team