I asked them nicely to reverse the transaction of 2gb of R199 daily and they agreed but till today its been 24 hours but my airtime is not yet back

Item: Vodacom
Rating: 1
Author: asanda N

I asked them nicely to reverse the transaction of 2gb of R199 daily and they agreed but till today its been 24 hours but my airtime is not yet back. What is difficult from vodacom to reverse the transaction and bring back my airtime cause their data is there?

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Replies (1)

Vodacom's replyOfficial

04 May 2022, 08:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 May 2022, 08:04

Official