1 reviews | Active since Nov 2016
I app**** for Vodacom Fiber through Vumatel and have been waiting for 5 months for them to install the fiber.
I app**** for Vodacom Fiber through Vumatel and have been waiting for 5 months for them to install the fiber.
No one has contacted me regarding a time or that there will be delays. I have phoned countless times to find out about the status of the installation.
When phoning Vodacom Fiber the consultant say that it is taking to long for them to install and then they escalate my installation.
My installation has been escalated about 5 or 6 times. still no fiber.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Dawid
Kindly note that the issue has been escalated to the Fibre scheduling team for resolution.
Kind Regards
CJ
Good Day Dawid
Kindly note that the issue has been escalated to the Fibre scheduling team for resolution.
Kind Regards
CJ