1 reviews | Active since Oct 2013
I AM WAITING FOR MY SAMSUNG NOTE EDGE OVER 3 WEEKS
GOOD DAY <br> <br> PLEASE ASSIST, I WAS AT VODACOM RANDFONTEIN THE 1ST OF MARCH TO UPGRADE TO A SAMSUNG NOTE EDGE, THERE WAS TOLD THEY DO NOT HAVE STOCK AND THAT THE SHIPMENT DATE WAS ON THE 6 OF MARCH, ONCE AGAIN I PHONED IN AND SPOKE TO MARIA (MANAGER) THE 6 OF MARCH AND SHE SAID NO, THE SHIPMENT DATE WAS DELAYED, BY THAT TIME I WAS ALREADY IMPATIENT WITH THE FEEDBACK I WAS GIVEN, WELL SHE SAID THE NEXT SHIPMENT DATE WAS ON THE 13TH OF MARCH, SO WHEN I PHONED IN THE 15TH OF MARCH THERE WAS SAID THAT THIS SHIPMENT CAME IN AND THE PHONE WILL BE DELIVED TO VODACOM RANDFONTEIN,ON THE 16TH OR 17TH.<br> <br> I JUST NOW ON THE 16TH MARCH, GET A PHONE CALL FROM VODACOM RANDFONTEIN,ONCE AGAIN SAYING THIS SHIPMENT WAS DELAYED AND THAT THEY CANT GIVE ME A DATE OF WHEN THIS PHONE WILL ACTUALLY BE AVAILABLE TO COLLECT, HOW IS THAT POSSIBLE, I AM A VODACOM CLIENT FOR YEARS NOW, AND I AM SERIUOSLY DISSAPOINTED, PLEASE HELP ME TO GET THIS PHONE, I HAVE BEEN MORE THAT PATIENT. <br> <br> MY NUMBER IS *** AND ID NR IS ***. <br> <br> <br> <br>
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
