I AM UNABLE TO MAKE CALLS ON MY PHONE

This is the 15th time asking for my Issue to be resolved at Vodacom. I had an issue with recharging airtime and then it disappeared, it was then resolved a few hours later. I was unable to make calls on my cell phone while having an airtime.

I have been sending emails, whatsApp chats and even trying to contact Vodacom customer care with no Luck. This has been going on for a month now. I am leaving to Eastern Cape this week and won't be able to reach customer care and I cannot leave with this issue unresolved.

I AM HONESTLY LOSING PATIENCE AND THIS IS DRAINING MY ENERGY. IF VODACOM IS NOT WILLING TO RESOLVE THIS ISSUE THEY SHOULD LET ME KNOW SO THAT I CAN GO TO ANOTHER SERVICE PROVIDER. I EVEN STATED THE FACT THAT I AM WORKING IN A CALL CENTRE ENVIRONMENT AND I AM UNABLE TO ANSWER CALLS FROM MY CELL PHONE BEFORE 17H00.