I am trying to get a letter from vodacom stating that the account on my name with them it's a *****ulent account.

Item: Vodacom
Rating: 5
Author: Anele M

Hi it's very difficult getting ***** issue resolved at Vodacom.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

10 Dec 2025, 07:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Dec 2025, 07:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Anele M's updateReviewer Update

11 Dec 2025, 09:19

I am very frustrated now as my deadline is tomorrow for submitting this confirmation that I need from Vodacom.
Service is very poor, it's even difficult to get through to their consultant.

I have not received consultation from consultants.
Vodacom is the death of me.

Anele M's update11 Dec 2025, 09:19

Reviewer Update

Anele M's updateReviewer Update

11 Dec 2025, 16:19

I would like to share my feeling of gratitude.
My issue has been resolved today.

Anele M's update11 Dec 2025, 16:19

Reviewer Update

I would like to share my feeling of gratitude.
My issue has been resolved today.