I am totally confused
<p>Good day,</p> <p>My query relates to my number ********** 729 . The account is linked with Gail Dean cell number ********** .</p> <p>I downgraded my service to what i was then told to be a promotional contact for 24 months. The promotion was R79pm ( excluding clip of R8 or R9 ) , so my total monthly cost was in the region of R89pm. This would give me R110 airtime and 1gig of data pm . On calling the call centre i am now told its R129.49pm ? I am not sure what is going on , please look into this and advise me at it seems i was given false information or there is an error on your part, and i would like to know exactly what my monthly cost is . I am very confused !</p> <p> </p> <p>I await your feedback.</p> <p> </p> <p>Alan Dean</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Alan,
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Alan,
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
