I am suffering for Vodacom's Technical Problems

Worst Service from Vodacom, I App**** for a contract online on Tuesday the 3rd July 2018. After many calls and follow ups I was told there are system glitches. After eventually receiving the device and sim on Wednesday the 11th July 2018, I am now waiting for activation. Till now 7:53pm the 13th. I called earlier and was told no one can assist me because the lady whom escalated had already left and there are no managers either, all had left also.