BR
Boledi R
1 reviews | Active since Mar 2020
15 Sept 2026, 10:49
I am struggling to blacklist a phone I lost on Sunday the 13th of September. I have called Vodacom countless times, and I still do not have the phone blacklisted. I am told because of a recent upgrade it's a struggle for them to blacklist a device that I
Struggling to Blacklist my phone which is a risk and Vodacom is super slow.
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Replies (2)
Vodacom's replyOfficial
15 Sept 2026, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Sept 2026, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Sept 2026, 12:30Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to you via email.
Regards
Consumer Website Team
Vodacom's reply15 Sept 2026, 12:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to you via email.
Regards
Consumer Website Team