CH
Chris H

1 reviews | Active since Dec 2009

03 Sept 2015, 17:37

I am sorry I bought a Huawei from Vodacom

I have had a Samsung for 2 years, perfect phone. Go into Vodacom LaLucia Mall Durbanand a Huawei Rep sells me on the fact it is by far a better phone. I leave and come back with the idea of still getting a Samsung, he hits on me again with some very strong argument. I get it. <br> Damn what a fool I was, battery life from 100% at 7:00 am - flat by 4:30 am, take hours to charge. It is a friggin night mare. I only make a few phone calls and some messages No games. It started heating up at charging and would freeze, I had to reboot, took it back, waffle waffle, 5 times. Today I said I want it fixed.<br> I have had it 4 weeks, I have to reboot it most days. The the BS starts, \Well sir you lucky to have a warranty"\""Whaaat"

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Replies (1)
Vodacom
Vodacom's reply04 Sept 2015, 13:11
Official
Hello chakarinet,


Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM