I am so done with Vodacom!

End May 2024 I wanted to cancel my Vodacom sim only mobile data contract because MTN offered a better deal. The retentions lady convinced me to stay at Vodacom by offering me a better deal than MTN. I made it clear to her that I use the sim on my phone.

A few days into June I phoned Vodacom because I suddenly have poor to no reception and Internet connectivity. Vodacom informed me that this is because I am on a home Internet package now – again I made it clear to the retentions lady that I use mobile data.

Then a long process of contract reversals and cancellations had ensued. It is now 11 June and I still have terrible to no Internet connectivity. R350 has been deducted from my account this month for no service. And apparently I am going to have to pay another R380 this month and another R380 to cancel my sim only contract with Vodacom (the National Consumers Protection Commission deemed this ********) while Vodacom is still not giving me no service. I am so done with Vodacom. This might amount to a total of R1110 for nothing.

Also I have been blocked from phoning Vodacom because I have phoned Vodacom too much this month to sort out this mess that Vodacom caused.

I cannot wait to just get rid of you and never ever having to do business with Vodacom.