I am sick and tired of being harrased by Vodam SA for the ***** that was caused by their agents.

<p>I took a two year contract with Vodacom and it was supposed to expire in March 2017. But, they decided to upgrade the contract without my consent. In April 01, 2017 I noticed that there was a debit order of R249 from my account and I called Vodacom to find out what's going on. They told me that my contract was upgraded in February 2017 and I told them i don't know anything about the contract. They directed my call to their solutions department where I was told to go make affidavit to the police station stating that I don't know anything about the contract. They also asked me to email this affidavit together with the certified copy of my ID and the examples of my signature.</p> <p> </p> <p>Then they referred my case to their foreinsic department. Jabulane Mogale investigated the case and he cornfirmed over the phone that its *****. He then promised to email the documents to me but he didn't. He said he's gonna send something to the accounts department to lock the account of which I think he did. Because, later on that day (20/07/2017; TIME 05:10pm) I received an sms from Vodacom saying that "MANDATORY ACCOUNT LIMIT REACHED-SUBSCRIBER SOFTLOCKED." The same day at 06:49pm I received another message saying that the account is unlocked.</p> <p>Yesterday another message saying that Account balance has now reached 70.00%.</p> <p>According to Jabulane Mogale the contract was taken at Vaal Mall somewhere in Gauteng. This person used a **** ID. But still i don't believe this because Vodacom was suppose to verify the details before upgrade the contract. How did that person knows that I have with Vodacom that needs an upgrade.</p> <p>I believe that this was an inside job. Now that they confirmed its *****, I so wished they can stop harrassing me. </p> <p> </p> <p> </p>