1 reviews | Active since Aug 2014
I am sick and tired
Dear Vodacom, <br> <br> Please do not call me until this has been resolved, I am tired of calling and receiving calls with a promise to call back that never happens or happens and my issue is still not resolved.<br> <br> In February I app**** for another contract (A Router for R110 or so) I was declined because I owed vodacom. I contacted vodacom was told to speak to Legal then accusations and asked to send my bank statement the idiot I am i sent it no resolution. yesterday I tried again to apply and again I was declined I got a call from a lady who promised to get Sifiso Bophela to call me back then said I should call legal. I called legal today I was today that it shows account paid in full I sghould call accusation I call accusations they want an IVR code I dont have, I spoke to Paul Kodumala and Renetia at legal and another lady needless to say my query has not been resolved! I hate this NXA!
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Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
