LW
Lerato W

1 reviews | Active since Aug 2014

30 Mar 2016, 11:17

I am sick and tired

Dear Vodacom, <br> <br> Please do not call me until this has been resolved, I am tired of calling and receiving calls with a promise to call back that never happens or happens and my issue is still not resolved.<br> <br> In February I app**** for another contract (A Router for R110 or so) I was declined because I owed vodacom. I contacted vodacom was told to speak to Legal then accusations and asked to send my bank statement the idiot I am i sent it no resolution. yesterday I tried again to apply and again I was declined I got a call from a lady who promised to get Sifiso Bophela to call me back then said I should call legal. I called legal today I was today that it shows account paid in full I sghould call accusation I call accusations they want an IVR code I dont have, I spoke to Paul Kodumala and Renetia at legal and another lady needless to say my query has not been resolved! I hate this NXA!

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2016, 11:30
Official
Hello MsLeraLee,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team