KK
Khanyi K

1 reviews | Active since Jan 2011

30 Oct 2015, 08:33

I AM SICK

MY BLOOD IS BOILING REGARDING THIS MATTER NOW, I HAVE LOGGED THOUSAND COMPLIANTS AND NOTHING HAS BEEN DONE, AND I AM SICK OF IT. BOTH MY LINES WERE LOCKED AND DELETED DUE TO VODACOM *********** STAFF, AND THE NEXT THING I WAS BEING THRETENED BY LAWYERS ETC...THINKING THAT THE MATTER WAS RESOLVED AFTER VODACOM DEBITING MY ACCOUNT FOR REDICULOUS AMOUNTS OF R1703 A MONTH. SINCE THEN I WAS PROMISED THAT MY SIM CARDS WILL BE REPLACED BY VODACOM AND I HEARD NOTHING, ITS BEEN 3 MONTHS ALREADY THAT I HAVE NOT BEEN USING THE SO CALLED CONTRACTS, THEN THE NEXT THING I SEE MY ACCOUNT BEING DEBITED ONCE AGAIN ON THE 28TH BY R1703. I AM SICK OF THIS, I HAVE REVERSED THIS DEBIT ORDER BECAUSE I WILL NOT ALLOW DAY LIGHT ROBERY, AND VODACOM TO TREAT ME LIKE THIS. I KNOW MY RIGHTS AS A CONSUMER, I ACTUALLY WANT NOTHING TO DO WITH VODACOM GOING FORWARD. I WANT THIS TO END NOW BECAUSE NO ONE WANTS TO TAKE RESPONSIBILITY AND THEN I HAVE TO SUFFER.

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2015, 09:09
Official
Hello shil0h,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,