1 reviews | Active since Aug 2016

11 Aug 2016, 12:41

I am really disappointed!!!!!

<p>I can't believe you must beg a Company to give you a Service. I have lodged complaints about the upgrade they did that I did not sign or receive documentation and misleading me regarding the package. What must I do to cancel it as I cannot afford double my normal costs. HOW ON EARTH DO THEY KEEP CUSTOMERS , I am with them for about 18 years and really disappointed</p>

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 05:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team