sS
skosank S

1 reviews | Active since May 2016

04 Jun 2017, 17:57

I am more hurt by the service than dissappointed

<p>Dear Vodacom<br /> <br /> <br /> <br /> <br />I have been your ambassador and was convinced that you are the best but today i have a different opinion. The services today have deleted the good record behind your name. <br /> <br />I hate going to Vodacom Shop in Tygervalley next to game and regret that even if I knew they are bad they were so bad and I feel like i was beaten by my husband in front of my children. <br /> <br />The trainee Chandre, who ever is training her or she just has attitude she does not belong to customer services. Kurt the store manager, yhoooo, I have never felt so disrespected and not valued. <br /> <br />Now the McAfee Voda Protect, my device is locked dont know the pin and if i get stuck on the side of the road and am found and attacked because no one can help me unlock this thing that supposed to protect but is now a frustration.<br /> <br />Now lets see what Shamiel is going to do with this message...</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team