MM
Morne M

1 reviews | Active since Apr 2025

24 Apr 2025, 19:07

I am highly discussed with Vodacom cellular provider's service

I am highly discussed with Vodacom cellular provider's service. I have numerous time reported signals/connectivity problems in my area. This has been on and off for the last year. I have my own business and am unable to run my business successfully due to clients's being unable to get hold of me. In the meantime, I am paying a monthly contract fee for services that I can not use. My last complaint was closed with no resolution. Please, please, please...stay as far away as possible from Vodacom. Seems like they are a bunch of useless amateurs unable to keep connectivity going. Sound more like Eskom every day. From a very disappointed 25-year long client of Vodacom....or should I rather say Vodauseless.

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2025, 08:20
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team