PJ
Patson J

1 reviews | Active since Oct 2013

21 Sept 2018, 11:18

I AM ****EN FEDUP WITH THIS BULL****

Vodacom ***** department confirmed that there were ********** activities on my account and they have recommended for refund to be done, and i have called and several emails still nothing is being done. i want my money back urgently. the funny part is they only respond if i write something on hello peter but if i email i hardly get response. no one wants to take responsible for this.

I AM SICK AND TIRED OF THIS SINCE JUNE I HAVE TO FOLLOW UP DAILY AND GET SUCH TREATMENT

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team