1 reviews | Active since Apr 2016
I AM FED UP WITH VODACOM
Good day,<br> <br> I am fed up with the service I'm getting with Vodacom. Since Corwell Jacobs (***) upgrade his contract with Vodacom and received his Sony Experia M4 Auqa, we sent that device back 5 TIMES FOR THE SAME PROBLEM!! They sent it back and say it is fixed, but it's the 5th time we sent the mobile back for the same problem?? Device History- ***9, ***4, ***1, ***7, ***5. Every time I received this phone back (while its taking 3-4 weeks every time) its not been fixed. I am continuing to pay for this devices on contract but I CAN'T EVEN USE IT? I DO NOT WANT THIS PHONE BACK. I do not have any trust in it at all and I refuse to have this phone. I need a replacement A.S.A.P. Every time we sent in the device, it takes up to 4weeks. I do not have a back up phone? What am I suppose to do? I can't rely on this mobile and want a replacement. I can't keep on paying for something that I don't have? This is taking seriously to long and their wasting my time for keeping the phone for so long, just for me to received it and sent it back again? pleassse help me with this problem. Vodacom isn't helping me with this problem. Sincerely, Marlien. (Corwell's Fianc?)
Thank you for making us aware of your complaint.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
