I am extremely dissatisfied with the level of communication and service regarding my order/contract

Item: Vodacom
Rating: 1
Author: Khumo K

I am extremely dissatisfied with the level of communication and service regarding my order/contract. I have made multiple attempts to resolve this matter and have not received clear feedback or proper assistance. This is unacceptable.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Jan 2026, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Jan 2026, 07:22

Official