MM
Manqoba M
1 reviews | Active since Jun 2011
02 Oct 2025, 14:38
I am dissapointed by Vodacom Services
I am listed on the credit bureau, while I don't even have a running contract. Upon enquiry at Vodacom, I was advised to complete the ***** dispute. which took too long, I ended up settling the account to clear my name, and I got confirmation that the contract was cancelled and converted to pay-as-you-go. To my surprise, I received a summons that I owe. I am shocked, disappointed, and feel abused and bul**** by Vodacom.
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Replies (1)Vodacom's replyOfficial
03 Oct 2025, 08:18Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2025, 08:18
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
