I am DISGUSTED. How do you employ people like this

Vodacom has the worst customer service - EVER. I cannot believe how the call centre agents treat customers, cut us off - put us on hold and make me feel as a 'cheap' customer due to intricacies of having a Top-up contract. Your agents have absolutely no integrity towards their customers, and I will certainly not be a Vodacom customer when my contract expires. I have absolutely had it. Time to change. I have been on the phone for 40 minutes with the most rude people. It's disgusting.<br> <br> I was told by your call centre that my data contract expires in November (16th) - so i didn't want to renew it. They advised it needed to be cancelled. So I did. I was not told I had the option to extend until the end of November and pay the monthly fee. So my contract was cancelled, and NOW I GET BILLED FOR ALL THE DATA when it wasn't used? And then the agents don't even care and say i am a top up customer and that's the way it is. I must pay for it? What is this? Who pays your salary? Who supports your business? How dare you make me feel *********** and make me feel like i don't have options and NOTHING can be done for me, when i am the customer and have been cheated? Your people are disgustingly rud