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luvo N

1 reviews | Active since Aug 2011

15 Feb 2023, 08:31

I am disgusted about Vodacom poor ********* conduct

I am very disgusted about the poor client service that I have received from Vodacom and ********* manner they are conducting their business. I have been with Vodacom for as long so much that I cannot recall. The ********* unfair manner in which they are conducting the business is worse than being ****** walking down the road in Jhb CBD. I have exhausted the channels within their call-center to try to get to speak with someone with integrity in their Sales Department and I guess they couldn't find one. Now I am facing an exorbitant subscription fee to debit my account for what I didn't sign up for and never needed. Is this the way they are robbing people "all their customers" to increase their profits? Well, I will not tolerate this nonsense they are barking the wrong tree.

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Replies (1)
Vodacom
Vodacom's reply15 Feb 2023, 09:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team