1 reviews | Active since Oct 2014
I am disgusted!
<p>So an internet block of sorts has been put on my phone. However, instead of blocking adult content, it blocks online shopping sites, news sites and blog sites. </p> <p>I went on my Vodacom online account and checked what this is and was advised to visit a store. I visited the Vodacom Tygervalley store where I was told to call the call centre. I called the call centre only to be told that only the store can assist! </p> <p> </p> <p>I will not be visiting another store or calling the call centre! Please assist with this urgently because the level of service offered by Vodacom is absolutely disgusting!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
Please accept our sincere apology for the delay in this regard.
We require a copy of your ID in order to change any adult content status. We responded to you via email and await your reply.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept our sincere apology for the delay in this regard.
We require a copy of your ID in order to change any adult content status. We responded to you via email and await your reply.
Kind regards
Vodacom Consumer Website Team
