MH
Michelle H
1 reviews | Active since Jul 2020
01 Mar 2021, 23:24
I am deeply dissapointed in Vodacom. Ive been a customer since 2004. I wanted to upgrade my contract on Sunday just to be told they have no stock and they will phone the Greenacres branch which the guy didnt coz he said there was no answer but inbetween a
I am deeply dissapointed in Vodacom. Ive been a customer since 2004. I wanted to upgrade my contract on Sunday just to be told they have no stock and they will phone the Greenacres branch which the guy didnt coz he said there was no answer but inbetween and me standing in the door he first eats and drinks then realized Im still waiting then he was supposed to call me this morning which he never did. This is the Data shop in Baywest mall Port Elizabeth.
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Replies (1)Vodacom's replyOfficial
02 Mar 2021, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
