MM
Moeti M

1 reviews | Active since Sept 2013

23 Jan 2016, 22:26

I am continuously being ****** by you, Vodacom

I have been ****** by Vodacom and this is getting on month to month now.<br> I have a limit but I have been invoiced for more than 170% of that limit. I do not have a problem paying for services I get and that we have agreed on.<br> I went to Vodacom Midrand service provider and they told me they don't have answers but I opened my contract with them. They told me to call your service line and the lady I spoke with didn't know where these extra charges come from. You guys are charging 70% extra on the limit I have set.<br> <br> That is unacceptable and I will be closing my account with Vodacom.<br> <br> Can someone suggest the best service provider with at least working systems that is rather not robbing paying customers.<br> <br> I think Vodacom is taking advantage all paying customers they think we don't check our invoices. This is the **** coming from less expected company. How does the law rule over such an ******** ****?<br> <br> I would like to advice all people using this service provider to watch out.<br> <br> Can someone please explain to me what is going on!?!?<br>

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2016, 07:33
Official
Hello mojifire,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team