1 reviews | Active since Jun 2016
I am confussed
What policy does Vodacom use to decide which data to use? On 10 Feb I still had 294MB of my 500MB recurring data left (which will expire in 30 Mar), when I bought 250MB and received another 250MB as double your data. These both expires in 11 Mar. It used the first 250MB and then start using the other 250MB and the remainder of the recurring data simultaneously.
I’m not sure if my data usage is subtracted from both at the same time, or sometimes from one and then the other times from the other.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
As per our recent interaction,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
As per our recent interaction,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,