I am completely done with Vodacom - will complain

My old contract ended, I got called and offered a 2 gig a month data for R200. I was not told this would be a two year contract - but a month to month payment and able to cancel. I tried getting hold of vodacom relentlessly to put and end to this new 2 year contract I didn't want. This was all done over the phone and I received no information or confirmation that I wanted to sign for a 2 year subscription.

After countless emails, no responses. I cancelled the debit order, now I am being told I owe money. R1000 plus to be exact. I refuse to pay this.

I have reported you guys to the complaints board, as now you have cancelled my number aswel.

I have been receiving countless emails stating I owe money, I have responded and tried to get any kind of help/settlement/assistance in dealing with this matter. No one can help me or try or give me acknowledgement. Now I am getting emails from your debt collectors, and they can't even give me acknowledgement of a response.

I am without a doubt going to complain to the ombudsman with this matter as i have had it. If anyone can please help me with how to report to the ombudsman I would greatly appreciate it.