1 reviews | Active since Aug 2014
I am appauled at how I have been treated!!!
First of all I was charged incorrectly for DATA which they tried to charge me R1200 for 1 gig of data! Then they offer me a courtesy amount of the R1200 of which I ONLY get R900 actually taken off AND I was charged for 2 gigs of data. Then I pay in an additional amount into my account and I am again charge for the same amount of R800.00. Then, they tried to debit my account with an INCORRECT amount of R3000 which bounced costing me a further R150 in bank charges! THEN to top it ALL off they cut my phone off!! I phoned in around 50 times to sort this out and 3 months later I still have not been contacted on this!!<br> I am being penalised for their mistakes!! I think this is disgusting and I have app**** at Cell C to buy me out of my contract because I have been nothing but ignored! Service is appalling as well! I am urging all my friends to change their contracts AS WELL!!!<br>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
