SK
Suzan K
1 reviews | Active since Jul 2019
07 May 2021, 16:09
I am a vodacom customer for years
hello Peter I have a complaint against vodacom network I bought data on the 6 of may at around 9:30 300mb for 7 days using my debit card it told me pending and I called many times but no help and still now I have not received it now I try and no one is helping me and I bought it using my vodacom app 300mb for 7day for R29 I need help to relocate my data money has went through and i have an order number thank u
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Replies (2)
Vodacom's replyOfficial
08 May 2021, 15:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2021, 15:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SK
Suzan K's updateReviewer Update
08 May 2021, 19:02I would be happy if they reply it's now days and no data I have lost lots of money on my business I need compensation because I can't get back what I lost
SK
Suzan K's update08 May 2021, 19:02
Reviewer Update
I would be happy if they reply it's now days and no data I have lost lots of money on my business I need compensation because I can't get back what I lost