i always end up here

every time i deal with Vodacom i always end up complaining. last time I spoke to a supervisor, but to save myself some aggravation you can read the issue here. <br> I have a contract number I never use and would like to close. You have introduced a new system that, seemingly, half the contact centre doesn't have access to. So i always get transferred and end up in the wrong department. Two things.<br> 1. Please check the settlement due on my Vodacom account so I may pay it and move on with my life.<br> 2. please cancel the contract, I don't even need the number on prepaid, just recycle it, really it's fine.<br> <br> You might want to look at getting your systems sorted out, if an agent doesn't tell you they don't have the \new system\", they are telling you that their system froze. Put up a fuss and you either get transferred or disconnected.<br> <br> HONESTLY GUYS"