lB
laizer B

1 reviews | Active since May 2016

28 Feb 2024, 10:13

I***

I am very disappointed with Vodacom, I had a contract with them more than 4years, now that I don't want to upgrade my contract the keep on deducting the money from my account without my consent, I have multiple times calls them and email to them that am cancelling the contract, I don't want airtime or data from them, but they keep deducting money from my account. Vodacom ke di ****s. Not happy with their poor service 😞.

0
Replies (1)
Vodacom
Vodacom's reply28 Feb 2024, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team