Hypocrisy of Vodacom mind-boggling

Unbelievable hypocrisy from Vodacom! Another service provider(also telecommunications), had taken an unauthorized amount of money from my bank account last month.That money was meant to pay the Vodacom subscription. But a few days after that I made money available & paid the amount due at ABSA .So Vodacom,are you so desperate for money(R269,09),that you had to penalise me for insufficient funds in my bank account.I was already penalised (R230) by my bank ,now you rub salt in the wounds.But in the 2 years previously that I had a contract with you,never once had this happened.Is this how Vodacom repays its loyal customers?Not even a notice or a date was given to me to pay the amount due( I REPEAT I PAID A FEW DAYS after the due date), Vodacom just could not wait .But I had to wait,right Vodacom?? When I signed up for my Blackberry 9720 in the summer promotion.No stock of the free gift I chose was available. Vodacom,you made me wait more than a month for something that was rightfully mine....more than a month!!I had made plans to pay that amount due,but Vodacom only gave my'free gift' after many emails sent... GREEDY VODACOM HYPOCRITES