1 reviews | Active since Oct 2016
Hustling me out of my data and Airtime
<p>i really did not want to renew this contract, with all my heart. because i know how you guys vodacom operates. as usually i m here complaning. my data has not been loaded on both account, my airtime ahs not been loaded. its the 4th already. i had to call and wait for 8 minute untill i gave up. i cant chat coz i m out of data. i had to buy data for R149, when i was told that that data would cost me R79 for one gig. i want to port tio cellc or something else anything ELSE. you sold me the wrong sim last time and after complaining and me having to pay for another SIM you refunded me with 1GIG, which i did not want i wanted my money back. the pretrol and ernergy trying to exlain my line was not working to more than 10 agents, 2 team leader, 1 manger and your complaints resolution person. i was ok on data contract only and not bothering you. you can check how much i spend on DATA and Airtime every month. i would rather support someone else. i swear if you give me the run around, i will pay the penalty and port else where. i m stranded with no data and having to ask people to borrow me thiers. why am i even buying data at normal prices again, i should be paying 79 like i have always been. your ripping me off. then what the perks of being on contract?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
