LM
Lerato M

1 reviews | Active since Mar 2024

13 Mar 2024, 12:44

Hustle to cancel a contract even though notice was given

My contract expired in April 2023 called Vodacom *** a month before to cancell but to my surprise they added products that I did not ask for and some *****ulent activities even happened on my account, no one seems to know how to cancell a contact at Vodacom, I've been calling everyday, it's almost a year now and no one is assisting me. I regret the day I became their customer. I demand assitence today. ****mers

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2024, 14:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

LM
Lerato M's update13 Mar 2024, 14:14
Reviewer Update
Please contact me on ***