Hurry up and wait!

Item: Vodacom
Rating: 1
Author: Linda L

Day 32 and I'm still without wifi 😞 !!!! Between Vodacom and Vumatel it seems no-one actually knows what they are doing. Vodacom tells me they are waiting on Vuma and Vuma tells me Vodacom haven’t logged a call! And I can't log anything as it has to come from the service provider. I mean what is a person to do?!?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

23 Oct 2024, 08:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Oct 2024, 08:25

Official