TO
Tanja O
1 reviews | Active since Jul 2019
11 Oct 2019, 08:46
Hunky dory vodacom subscription ****
Lately i notice that my airtime which i load on my phone immediately just start disappearing. I did the self help service and asked to check if maybe i have any subscriptions- i were notified i have none... then i went online to check myself and saw a Vodacom Hunky Dory subscription which i know nothing about and did not subscribe too! I immediately stopped it. Still trying to get hold of a vodacom operator to speak to but only get the machine self service....very annoyed. What is this hunky dory **** that takes R10 the moment i load airtime????
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Replies (1)Vodacom's replyOfficial
11 Oct 2019, 09:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2019, 09:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
