Hunky Dory ****

I have been having issues with vodacom airtime disappearing. On 22 October I called customer services and they advised that I was subscribed to something that takes R10 a day and they cannot give me more information but will block the subscription. He said it had been going on since August, but reimbursed me with R50 (even though he said this was not a vodacom subscribtion). I then started to experience this again and called in on 18 November, and the lady told me the same thing, its subscription called "hunky dory" and it has been taking R10 a day since August. She will block the service and reimburse me with R20.

So the frustrating part is that it has now had to be blocked twice, not just unsubscribed. if it is blocked, its meant to never be able to subscribe again unless I unblock it. why does vodacom feel the need to reimburse even the small amount that they did if its not a vodacom subscription? I also would like to know why I am not notified that airtime is being deducted or that I have a new subscription.

I cannot check my balance every single day, R10 a day since August is alot of money! when googling "Hunky dory"i found lots of people complaining that this is a vodacom ****, it only ever happens to vodacom customers. Vodacom needs to pay me back every cent that was taken as this is very *****.