WVdM
Wendy Van der Merwe
1 reviews | Active since Oct 2019
17 Oct 2019, 10:37
Hunky Dory *******
I am really annoyed!!!! I have been charged for this Hunky Dory ******* for the last few months and now after getting off the phone with the call centre, I am told that I apparently subscribed to this app/ service.
I have never subscribed to anything of the sort and am very wary of any pop ups that appear on screen.
My airtime just disappears and now I know why!
I have has the same number for the last 21 years and am now seriously going to move service providers. I am a single Mother who cannot afford to be ****med like this, I find it exceptionally disappointing that this kind of **** can be supported by such a large service provider!
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Replies (1)Vodacom's replyOfficial
17 Oct 2019, 11:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2019, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
