WVdM
Wendy Van der Merwe

1 reviews | Active since Oct 2019

17 Oct 2019, 10:37

Hunky Dory *******

I am really annoyed!!!! I have been charged for this Hunky Dory ******* for the last few months and now after getting off the phone with the call centre, I am told that I apparently subscribed to this app/ service.

I have never subscribed to anything of the sort and am very wary of any pop ups that appear on screen.

My airtime just disappears and now I know why!

I have has the same number for the last 21 years and am now seriously going to move service providers. I am a single Mother who cannot afford to be ****med like this, I find it exceptionally disappointing that this kind of **** can be supported by such a large service provider!

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2019, 11:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team