BG
Bern G

1 reviews | Active since Jun 2020

11 Jun 2020, 11:13

Hunky Dory

Ermine Flemix I too have hunky dory on my invoice from Vodacom BUT I have tried MANY, MANY times to SPEAK to a consultant BUT the calls were ALL dropped - AND - I also have a contract that was cancelled that I am STILL BEING charged for?? veiled recorded threats have been received warning me that the "service" will be disconnected due to non-payment!! e-mails have proved fruitless as the ONLY RESPONSE to them is "automatic authentication response" - and nothing happens!!! I did not agree to HUNKY DORY subscriptions!!

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2020, 14:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team