BG
Bern G
1 reviews | Active since Jun 2020
11 Jun 2020, 11:13
Hunky Dory
Ermine Flemix I too have hunky dory on my invoice from Vodacom BUT I have tried MANY, MANY times to SPEAK to a consultant BUT the calls were ALL dropped - AND - I also have a contract that was cancelled that I am STILL BEING charged for?? veiled recorded threats have been received warning me that the "service" will be disconnected due to non-payment!! e-mails have proved fruitless as the ONLY RESPONSE to them is "automatic authentication response" - and nothing happens!!! I did not agree to HUNKY DORY subscriptions!!
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Replies (1)Vodacom's replyOfficial
11 Jun 2020, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
