SP
Suni P
1 reviews | Active since Apr 2011
12 Jul 2024, 20:27
HUGH PHONE BILL
Please may I kindly have an explanation as to why my bill is R1900 or so?? I have been on prepaid, basically OUT OF MY ACTUAL CONTRACT, for a year.. Contract reactivated in June 2024, I don't get billed for June 2024, but get hit in the face with this ****** hell huge bill, yet again 😠
Please may someone kindly call me to explain, and do not make false promises AN AGENT WILL CALL YOU, BUT NO ONE DOES 🙄🙄
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Jul 2024, 18:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jul 2024, 18:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jul 2024, 11:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards, Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2024, 11:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards, Consumer Website Team
Best regards,
SP
Suni P's updateReviewer Update
28 Jul 2024, 11:27Hi there, thank you for calling, appreciated. Sadly your accounts team will be negative towards my current financial plight so I am reluctant to call them 😓😓😓😓😓😓
SP
Suni P's update28 Jul 2024, 11:27
Reviewer Update
Hi there, thank you for calling, appreciated. Sadly your accounts team will be negative towards my current financial plight so I am reluctant to call them 😓😓😓😓😓😓