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graham A
1 reviews | Active since Sept 2011
29 Jan 2020, 11:25
Hugely frustrating
Please avoid Vodacom fibre - they are clueless. I made 9 phone calls - Spoke to 9 call centre people who were wonderful on the phone- hugely apologetic for the shocking service but not interested in solving the problem.Avoid the aggravation of dealing with them and find someone else. I did!
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Replies (2)
Vodacom's replyOfficial
29 Jan 2020, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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graham A's updateReviewer Update
31 Jan 2020, 04:24Your consumer website team is as useless as the rest - please stop saying you will contact me to the public when you have not.
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graham A's update31 Jan 2020, 04:24
Reviewer Update
Your consumer website team is as useless as the rest - please stop saying you will contact me to the public when you have not.