Hugely dissapointed in Vodacom

I am just so utterly dissapointed with Vodacom, I seriously doubt that I will still be their customer in 2 years time. I have 6 Vodacom contracts, spend R36000 with them per year, and feel totally unappreciated as a Vodacom customer, so why must I support a franchise that do not appreciate their customers. That's why I will not renew any contracts with Vodacom, but will end all of them as they expire. My last complaint is still not resolved to my satisfaction, I just had to accept their poor service and poor response to my complaint. Wardah, you did not even keep your promise to phone me back, just 2 calls to get info from me, and no further contact. So many promises were broken, so little feedback was given, so little care was taken of me as a customer, so little options were given to me to resolve my dissatisfaction...and I am SO dissapointed that I had to accept the poor level of service. Now am sitting with a product I do not want, because I do not have confidence in the product or brand (HP) anymore, and I am stuck with a contract I do not want anymore with a brand (vodacom) I do not want to support anymore...maybe it's time to approach the ombudsman.....