huge mess from beginning to end

Ordered a phone on a new contract waited 3weeks just to be told the phone wasn't available anymore. Picked a different phone waited 2 weeks because the phone was too new. Eventually got it with 2 Sims 1 nano 1 micro.neither worked after several calls a week later and a visit to Vodacom the SIM worked. I was then debited pro rata of 207 2 days later and yesterday another 207 for no reason. I therefore called requesting a full refund and cancellation of the deal. Don't know how you were able to mess everything up like this and waste you new clients time.