Huge Financial Loss due to Vodacom

A Twin Sim card was **********ly activated on my Vodacom account at a shop in Midrand.Due to this the ********* got access to my banking details and stole my life savings from my ABSA account.The forensic team at Vodacom send me a letter to confirm there was ********** activities on my account but will not be liable for any loss that have occurred .<br> <br> All I want from Vodacom is to cancel my current agreement without any penalties to me so we can pardon ways and never have to deal with them again.<br> <br> Up to know I have been badly treated with no answers or feedback on my request.<br> Nobody knows who I should speak to and apparently the decision gets made at Vodacom \back office"but there is no number for the \""back office\"".<br> <br> Nobody at Vodacom actually knows what to do with my request and have been passing the buck to so many different departments with no answers at all.<br> <br> I have NOT received one phone call from them to try to help me and give me answers.<br> <br> For a huge corporate company in a cut throat market"