Huge disappointment with Vodacom

Vodacom sucks deeper than the Mariana Trench in the Pacaific. Please do not even attempt to cancel a contract or data card. I have been struggling for almost 2 years if not longer to cancel 2 data cards which is not the data worth the amount of money I'm paying but without fail miraculously it is always upgraded or migrated every time I call to cancel them. In this last month I have called countless times and get another consultant with the new explanation, new excuse and THEY JUST DONT LISTEN. The last time I called on 31/08/22 I finally got someone to send me the penalty amount and outstanding amounts to cancel the contracts. After paying the amount I get told the one request expired and the other was cancelled. No one can tell me rhyme or reason why. The money i paid now will probably be floating in the clouds and i will have to pay all that money again. Now I have to wait for someone at Vodacom to contact me. I'm done with Vodacom. If this is not sorted out, I will have no choice but to cancel my whole contract and look for another company. I will not be held responsible for double penalties for their lack of admin.