1 reviews | Active since Jan 2010
Huge data bill and no account block AGAIN
<p>We had an issue a couple of months ago, where we received a HUGE data bill after our account was not blocked even though there is a R50 block on our account. At this point Vodacom said it was due a system problem that did not block the account, and refunded the value. Now, once again, we have received a bill for data of R1400 after our account was yet again not blocked. I canont wait for this contract to run out so I can cancel it, and get rid of Vodacom for good for ever!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
