CO
Cobus O

1 reviews | Active since Jan 2010

07 Jul 2016, 10:00

Huge data bill and no account block AGAIN

<p>We had an issue a couple of months ago, where we received a HUGE data bill after our account was not blocked even though there is a R50 block on our account. At this point Vodacom said it was due a system problem that did not block the account, and refunded the value. Now, once again, we have received a bill for data of R1400 after our account was yet again not blocked. I canont wait for this contract to run out so I can cancel it, and get rid of Vodacom for good for ever!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 10:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team