TW
Talitha W

1 reviews | Active since Oct 2012

10 Apr 2017, 08:42

HUGE Bills

<p>Ive had numerous problems with billing from vodacom. Accounts basically doubled in last 6-8 months. THen i received a call from vodacom offering me a new plan for the rest of my contract. Promising me that the bill will stay below r2000 a month. Well hell first month r2800 second month we already on r2300. EMPTY PROMISES EMPTY PROMISES. Vodacom is *******!</p>

0
Replies (3)
Vodacom
Vodacom's reply10 Apr 2017, 08:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Apr 2017, 09:14
Official

Dear Talitha

Kindly note that feedback has been sent to you via email.

Regards,

RJ

Best regards,

Vodacom
Vodacom's reply17 Apr 2017, 09:14
Official

Dear Talitha

Kindly note that feedback has been sent to you via email.

Regards,

RJ

Best regards,