BH
Brandon H

1 reviews | Active since Jul 2023

19 Jul 2023, 15:56

Huawei watch GT online order failed

If I could give 0 stars, I would. I first ordered 2 Xiaomi Bluetooth speakers and they not only took over 2 weeks to finally deliver it but then sent something completely different. I then ordered 3 huawei GT watches and my invoice was messed up from the start. Today I got a sms saying that they are out of stock and can't fulfill my order. This is COMPLETELY UNACCEPTABLE especially because there is no way to contact support about this. When you call the number provided in the email with your invoice the agents are clueless and transfer you to different departments, one time I called I got bounced around at least 5 times.

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2023, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team