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blanche.storm blanche.storm

1 reviews | Active since Jan 2017

24 Jan 2017, 14:26

Huawei P9 Woolworths Vouher - Is this voucher a ****?

<p>Vodacom had a Huawei and Vodacom Summer Promotion which included a gift voucher of R2000 from Woolworths . All the neccesary documentation was submitted. I have received a email from ********** to confirm a consultant will call me within 14 days. It has been more than a month now. No call, No message, No e-mail. </p> <p> </p> <p>I have been sending numerous emails ********** but have not received any reply.</p> <p> </p> <p>I phone Vodacom who advised I should go to the Vodacom Shop who advertised this, because Vodacom are not fami**** with all the specials advertised at their Vodacom Shops. </p> <p>I am really lost now. Aren't Vodacom customer care and the Vodacom Shops linked somehow?</p> <p> </p> <p>Please advise on the Voucher. Who do I need to contact to obtain this, because there are no feedback on the e-mail provided to us. ********** <p> </p> <p>Kindest regards,</p> <p>Blanche </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2017, 15:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team